Providers Compliances

Eden AI places a high value users privacy and takes significant measures to safeguard users personal information.

This Privacy Statement aims to provide clarity on the following aspects:

The type of personal data we collect : In order to access our products, we may require you to create an account with us. During the registration process, we may request personal information such as your name and email address. Additionally, we retain certain metadata associated with user API calls, such as language preferences, document size and type, file size, as well as feature and provider usage.

The reasons behind our data collection : The metadata we collect is essential for calculating the pricing of user API calls, which is dependent on factors such as data size, feature selection, and provider usage. This information also aids us in recommending new providers and features that may better suit users' needs. In the event of errors, we refer to this data to identify and address any issues that arise.

How we utilize this data : Our utilization of metadata involves flagging errors within our API and gathering insights to aid in the replication of such issues. We do not store the actual data utilized in API calls, which is why we request that users provide this information to us when errors occur. As we consistently integrate new providers and features into our system, we leverage metadata to send tailored emails to users who may benefit from this information.

Don't hesitate to contact us if you want to elaborate more on these topics.

As users' API calls are directed to our partners who provide the AI models, it is necessary for users to review the respective privacy statements to understand how their data is processed and stored. The following table compiles the links to these statements for each provider.