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Eden AI uses a pay-per-use credit system. Every API response includes a cost field showing the charge in USD for that request, so you always know exactly what you are spending.

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Purchasing Credits

  1. Log in to the Eden AI dashboard.
  2. Navigate to the billing section.
  3. Choose the amount of credits to purchase and select your payment currency (USD or EUR).
  4. Complete the payment.
Credits are added to your account immediately and are shared across all your API tokens. Account balances, usage, and credit values always remain denominated in USD. When paying in EUR, the charge is converted from USD credits at the European Central Bank (ECB) exchange rate at checkout, and invoices are issued in the charged currency. For EU businesses outside France with a valid VAT number, VAT reverse charge applies automatically.

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Payment Methods

You can add a card or PayPal to your account, or pay by bank transfer:

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Auto-Refill

To avoid service interruptions, you can enable auto-refill:
  1. Go to the billing section in the dashboard.
  2. Enable auto-refill.
  3. Set a threshold: the minimum balance that triggers a top-up.
  4. Set a refill amount: how many credits to add when the threshold is reached.
When your balance drops below the threshold, credits are purchased automatically using your payment method on file. Organizations can select their default billing currency (USD or EUR) in billing settings. Refill thresholds and credit amounts remain in USD, while charges are billed in the chosen currency (auto-refill defaults to USD until a currency is set). The default currency is also pre-selected at checkout (EUR in Europe until set, USD elsewhere); paying once in the other currency does not change it. If a refill fails (for example, the card is declined), auto-refill stops and the owner, billing managers and billing contacts get an email saying why. The billing page shows the reason: fix the card, then click Turn back on. A credit purchase by the owner also restarts it.
Auto-refill is strongly recommended for production applications. A depleted balance causes API requests to fail with a 402 Payment Required error.
Without auto-refill, a prepaid organization that has bought credits before gets a low balance email when its balance drops below the threshold set in the auto-refill settings. It goes to the owner, with a copy to billing managers and billing contacts, and is sent once until the next credit purchase.

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Postpaid Billing (Monthly Invoice)

By default, accounts are prepaid: you top up credits and usage draws them down. Larger teams can instead switch to postpaid billing, where usage accrues over the month and is settled by invoice (default payment terms: 30 days) rather than paid up front. Postpaid accounts can set an optional monthly spend limit to cap usage and avoid surprises. Once the limit is reached, further requests are blocked until the next billing period.
Postpaid billing is arranged with the Eden AI team as part of an Advanced AI Platform / Enterprise plan. Contact us to enable it for your organisation.

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Checking Your Balance

You can check your current credit balance in the Eden AI dashboard. The balance itself is not exposed by the API, but you can track consumption programmatically with the usage endpoints and cap spending with key budgets.

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Understanding Costs

Every API response includes a cost field:
This is the amount in USD deducted from your balance for that request.

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Insufficient Credits

If your balance reaches zero, API requests return a 402 Payment Required error:
To resolve this, purchase more credits or enable auto-refill.