API de décision

curl -X POST https://api.edenai.run/v3/alpha/decisions \
  -H "Authorization: Bearer $EDENAI_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "model": "typesafe/jev-latest",
    "state": "Hi, my October invoice was charged twice and I need a refund before Friday or I will cancel my subscription.",
    "questions": {
      "department": {
        "type": "choice",
        "instructions": "Which team should handle this?",
        "criteria": {
          "billing": "Payments, invoicing, refunds",
          "technical": "Bugs, outages, integrations",
          "sales": "Pricing, upgrades, new accounts"
        }
      },
      "frustration": {
        "type": "score",
        "instructions": "How frustrated is the customer?",
        "criteria": ["Calm, just stating facts", "Frustrated but civil", "Very angry, strong language"]
      },
      "churn_risk": {
        "type": "noul",
        "instructions": "Is the customer likely to cancel?"
      }
    }
  }'

{
  "answers": {
    "department": {
      "type": "choice", "choice": "billing", "confidence": 1.0,
      "probabilities": { "billing": 1.0, "technical": 0.0, "sales": 0.0 }
    },
    "frustration": {
      "type": "score", "score": 0.99, "confidence": 0.98,
      "probabilities": { "0": 0.01, "1": 0.99, "2": 0.0 }
    },
    "churn_risk": { "type": "noul", "noul": 0.59 }
  },
  "usage": { "input_tokens": 423, "output_tokens": 73 },
  "cost": 0.000017766,
  "provider": "typesafe"
}