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Help & support

How can we help? Find answers about the API, your account and billing, talk to our team, or check service status.

Support

Ask a question

Chat with the Eden AI team about your account, billing, an integration or a model you want to use. If the chat does not open, write to [email protected].

Developers

Documentation

Quickstart, API reference and integration guides for the Eden AI API: authentication, available models, OpenAI-compatible endpoints and code examples.

Account & billing

Account and billing questions

Questions about your account, payment method, credits, auto-refill, invoices or deleting your account? Ask our team in the chat.

Status

Service status

Real-time availability of the Eden AI API and platform, ongoing incidents and incident history. Check it first if your requests suddenly fail.