The Challenge: Making E-Bike Selection Smarter with AI-Powered Assistance

Ebikes.de is a leading online platform in the German-speaking market for researching, comparing, and finding the perfect electric bike. With a comprehensive database of technical specifications, prices, and user ratings, the site empowers consumers to make informed purchasing decisions.

However, with hundreds of models and a wide range of features, such as motor types, battery capacities, frame geometries, and intended use cases, many visitors still found it challenging to navigate the data and identify the right e-bike for their needs.

Additionally, the team wanted to improve how they processed and presented product information, as much of the data was originally in unstructured text. Manual handling of this information was time-consuming and didn't scale well with the growing catalog.

The Solution: How Eden AI Streamlined Data Processing and Enabled AI-Powered Consultation

To solve these challenges, Ebikes.de partnered with Eden AI to enhance both backend data handling and the user-facing experience. Using Eden AI’s advanced text summarization and data extraction capabilities, the team was able to automate the processing of technical product information, turning long-form descriptions into structured data that could be used consistently across the platform.

This laid the foundation for a new initiative: building an AI-powered consulting chatbot. Leveraging structured data enriched by Eden AI, the chatbot helps users find e-bikes that match their specific needs, whether it's for daily commuting, off-road adventures, or long-distance touring.

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The Results: Scalable Data Management and a Smarter Customer Experience

By integrating Eden AI into its operations, Ebikes.de has significantly improved the way it processes and presents e-bike data. The automation of text summarization and data extraction has freed up internal resources, improved data accuracy, and made the product database more scalable.

Most notably, the upcoming AI consultation bot, powered by clean, structured data, is set to transform the user experience, helping customers make confident, informed decisions faster than ever before. This innovation positions Ebikes.de as not just a product directory, but as an intelligent shopping assistant in the growing world of e-mobility.